Services
Syscon’s project experience includes successful implementations in diverse settings:
- 5-year, multi-stage delivery to 132 sites for a national prison service, with an onsite project team of more than 40 people
- Remote project delivery for various US state and county agencies
- Successful implementations in developing areas
- 8-year, multi-stage delivery for the largest jail system in the world
- Complex sentence calculation projects in multiple jurisdictions in Canadian, Australian, American, and English legal systems
"We understand the scrutiny our client agencies face. From requirements to project planning, through implementation and ongoing support, our goal is to meet your business objectives on time and on budget."
Stuart Falconer
Vice President
Professional Services
Services
Experience matters. Yours and ours.
Whether it’s a community corrections agency or a national prison system, our clients expect a focused and skilled team to guide them successfully through every phase of their project. A team that cares about understanding and meeting client objectives.
Through 31 years of experience in corrections, Syscon Justice Systems has built a complete set of in-house skills to ensure the success of every client project, no matter how demanding. With operations on three continents, our team of professionals is committed to working with every client to understand their needs, timelines, and constraints to ensure effective delivery of the solution.
Our professional services include:
Project Management – overall management, direction and reporting for every project, from a dedicated project manager, accountable to the client.
Program Management – for long-term, multi-phase projects to ensure effective planning, communication and use of resources.
Business Analysis – from trained business analysts to ensure complete understanding of client requirements and business processes, and to ensure effective communication to technical development and delivery teams.
Data Conversion – complete mapping, extraction, transformation, and loading of essential legacy data to support project requirements.
Interface Development – proven skills to ensure seamless integration with legacy and third-party systems.
Custom Legal Sentence Calculation – proven across multiple client projects in diverse legal environments in Australia, Canada, England, and the United States.
Training – expertise and materials to ensure each client has the knowledge necessary to gain maximum value from their offender management system.
Support – knowledgeable product specialists, available around the clock, to address your questions and troubleshoot issues.
