Syscon Continues to Move Forward
Vancouver, BC, 24th February, 2009: Syscon Justice Systems, the world’s leader in offender management solutions, announced today that the company continues to move forward.
In a wide-ranging interview with the Corrections Reporter, Dan Crawford, President of Syscon Justice Systems, reported that the company had enjoyed a significant and successful year in 2008.
"In 2008, we signed contracts for large implementations with Denver County, Colorado, with the South Dakota DOC and with Montgomery County, Maryland. This was in addition to significant added work with our clients in the United Kingdom and Australia," he said. "Moreover, we completed the upgrade of the product to Oracle’s latest database version and delivered the fully upgraded version of Elite to new and existing clients, including Connecticut DOC and Minnesota DOC."
In addition to the major code upgrade to the offender management systems, Crawford reported that Elite functionality had been significantly enhanced in 2008. Syscon introduced or improved new modules for Electronic Health Records Management, Strategic Threat Groups (Gangs), and Transportation, as well as a cutting-edge Offender classification tool called Quest Assessments. "Engineering improvements have allowed the development of an industry-leading workflow system to improve efficiency," said Crawford. "And we are proud to have recently passed a test threshold for 10,000 concurrent users."
"As comprehensive as our Elite applications are," Crawford continued, "our clients are active and creative in suggesting new modules for us. Our project roadmap for the next twelve months is filled with these client-requested enhancements that can only bring continued improvement to the systems for next year and beyond."
Crawford noted that 2008 also saw continued improvement in the Company’s client support infrastructure. "With the upgrading of our support infrastructure, more formal feedback mechanisms, and the improvement of executive oversight, excellent client support will continue to be our focus in 2009," said Crawford. "We recognize that Syscon’s future prosperity and the advancing efficiency of our client agencies are tightly woven into a cooperative framework. This framework is strengthened by our many years of working together and fortified by the constant demands on ourselves to deliver better products and better service to our users."