About Syscon
On this site you will find material we are sure will convince you that Syscon’s Elite solution is far and away the best Offender Management System available today. However, we recognize that you are not just buying a product. More importantly, you are partnering with the company behind the product. These few paragraphs are our introduction to Syscon Justice Systems, and our welcome to you to join our exclusive roster of satisfied clients.
Syscon Justice Systems has been creating solutions exclusively for the corrections industry since 1980 when we began rebuilding the British Columbia prison system. No other company can claim almost thirty years of dedication to the proposition that offender case management can always be improved. No other company can claim such a depth of practical experience across such a broad range of correctional jurisdictions as represented by our client list: nine US States, mega-Counties across the United and huge international implementations in Canada, Australia, and England. Our clients range from 1000-bed county jails to national systems with 80,000 offenders and more. Jails, prisons, probation and parole – we cover the bases.
The secret to our success? Having the best product on the market certainly helps. But Syscon’s key advantage lies in its people. Many of our senior Subject Matter Experts and product designers have extensive corrections experience themselves. They know how detention facilities and probation offices actually work. And they will bring that knowledge and skill to bear when crafting a solution to your particular problems. We are proud and privileged that many of these senior staff have been with Syscon for over a decade, bringing stability and continuity as we have grown to prominence in the industry.
Our people would be stars wherever they worked, but we have given them the tools to help them shine even brighter. Over our decades of experience, we have developed implementation, development and support processes designed to maximize efficiency and productivity. Syscon teams are thoroughly trained in the use of these techniques, in Syscon’s exclusive SILVER project lifecycle management and pre-implementation analysis (PRIM) processes, and in customer support. But their primary tools are the extraordinary and award-winning Elite applications themselves.
The Elite systems, taken together, offer a comprehensive and integrated solution to offender case management, from the moment the offender is sentenced right through to the completion of incarceration and the end of community supervision. Utilizing an enterprise-wide data model, Syscon’s Elite links together all the information known about an offender, and makes that data available in real time to any authorized officer anywhere else in the justice system. Entering data just once but using it often is a basic principle of Syscon’s design.
The power of Elite is that it can be configured to include exactly the bundle of functionality that suits your needs and budgets today, and leaves you free to add additional functions as your requirements change and expand over the years.
The Elite system itself continues to grow and evolve to meet the new challenges facing correctional professionals across the nation. The new Elite Electronic Health Records module, designed from the ground up to meet the specific issues facing inmate health care management, is a fine example of Syscon’s leadership in this area. Another example would be Syscon’s industry-leading Executive Dashboard and Business Intelligence application, creating practical management knowledge from the wealth of data collected within Elite.
The Syscon Elite Offender Management System is designed to be an extraordinarily powerful and compliant tool for officers on the line, for senior corrections managers, and for the entire law enforcement community. Backed by the best project management, development, support and subject matter talents in the business, we can say without hesitation that Syscon Elite is the answer.
With 140 professionals at our offices in Vancouver, Dallas, London, Sydney and Toronto, Syscon is big enough to deliver and small enough to care.