Services

World-Class Professional Services for Corrections.

Syscon’s project experience includes :

  • Five-year, multi-stage delivery to 132 sites for a national prison service, with an onsite project team of more than 40 people
  • Remote project delivery for various US state and county agencies
  • Successful implementations in developing areas
  • Eight-year, multi-stage delivery for the largest jail system in the world
  • Complex sentence calculation projects in multiple jurisdictions in Canadian, Australian, American, and English legal systems

"To deliver proven, enterprise-class, mission-critical solutions for Corrections, you have to understand every aspect of the Corrections mission."



Karl Stelting, Corrections SME & Solutions Consultant


Planning an OMS implementation?

Request information or advice from the people who have done this dozens of times, over decades.
Contact us >>

 

We value our clients’ long-term success. 75% of Syscon clients have been working with us for over 10 years.

OMS Implementation Projects

Syscon’s ability to implement, extend, and support solutions for every segment of Corrections is one of the principal reasons clients remain with Syscon year after year. Our delivery projects cover the full spectrum of planning, implementation, configuration, integration, training and support to ensure client requirements are addressed on time and within budget.

Project Management – overall management, direction and reporting for every project, from a dedicated project manager, accountable to the client.

Program Management – for long-term, multi-phase projects to ensure effective planning, communication and use of resources.

Business Analysis – from trained business analysts to ensure complete understanding of client requirements and business processes, and to ensure effective communication to technical development and delivery teams.

Data Conversion – complete mapping, extraction, transformation, and loading of essential legacy data to support project requirements.

Interface Development –proven skills to ensure seamless integration with legacy and third-party systems.

Custom Legal Sentence Calculation – proven across multiple client projects in diverse legal environments in Australia, Canada, England, and the United States.

Supportknowledgeable product specialists, available around the clock, to address your questions and troubleshoot issues.

Training – expertise and materials to ensure each client has the knowledge necessary to gain maximum value from their offender management system.


elite



OMS Upgrade Projects

As new technology becomes available and new challenges appear for Corrections agencies, Syscon is constantly working to evolve our product offerings. With each new product release comes new opportunities to optimize the use of your OMS, improve business processes and apply the latest technology to new and old challenges. Our services team is ready to help you make the upgrade as smooth as possible.