Continuous evolution of industry leading Offender
Management Software products, proven over decades.


Syscon EliteJAILS streamlines critical, high-volume processes to enable an efficient operation and ensure offender and officer safety – purpose built for the largest and most complex jail systems in the world. EliteJAILS is a complete set of software tools for managing all types of interactions with a large, high-turnover population of inmates. With EliteJAILS, your team can do less administration and focus on more of what your environment demands of them.


Manage both sentenced and unsentenced inmates following configurable local policies for housing assignments, case planning, and visiting privileges, across jail operations. Interact with community Corrections using a common data model and platform.

Suitable for single- and multiple-facility agencies, EliteJAILS scales to thousands of simultaneous users. It offers a complex, role-based security model to ensure that each user sees and has access to only the information for which they have clearance. Built on a highly flexible back end, EliteJAILS can be customized to meet the unique business requirements of your agency.

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Core components of EliteJAILS

Booking – Tailored for the high volume of admissions in a large jail, this module controls the intake or re-entry of an inmate into the system; maintains a central criminal history of all inmates, including detailed demographics.

Housing – Assign sentenced and unsentenced inmates to facility locations based on agency-defined criteria.

Schedules & Movements – Maintains detailed records of all internal and external scheduled and unscheduled movements.

Imaging – Records single or multiple images of offenders (face, profile, physical marks) using a standard video or digital camera. The captured image is automatically stored with all other offender data in one record to enable single source accessibility.

Programs & Services – Refers offenders to specific internal or external programs, manages offender scheduling for assigned programs, and tracks attendance and performance against agency-defined objectives and measurement criteria.

Court Cases – Records the legal orders authorizing inmate custody, and maintains the custody status of each inmate.

Property Management – Tracks all items of inmate property held by the prison and facility property issued to the inmate; full history of transactions is maintained.

Biometrics – Syscon is an authorized vendor of industry standard single fingerprint verification (SFV) technology. Combined with image capture, interfaces with AFIS, and the potential for iris scanning, Elite’s SFV completes a powerful suite of biometric identifiers.

Business Intelligence – Management reports driven off the Syscon data warehouse.

Gangs & Strategic Threat Groups – Versatile gang management and monitoring module including effective Keep Separate functions.

Classification & Case Management – Questionnaire-based classification and assessment tool, plus imprisonment status, case note recording, substance abuse testing, disciplinary or other segregation status, primary officer assignment, and case plan program recommendations.

Incidents and Disciplinary – Used to create a ‘case’ for each reportable incident. Records essential details such as the type of incident, offenders and/or staff involved, location, and action taken. After these details are saved, an incident evaluation may be completed. The incident questionnaire and evaluation process are configurable and can be specific to the incident type being reported.

Visits – Schedules and manages inmate visitation, with different rules for sentenced and unsentenced inmates. An authorized visitor list is mandatory.

Integrated Word Processing – Brings all the convenience of Microsoft Word™ directly into the hands of your officers, automatically merging stored data with agency-specific form and letter templates.

Release – Tailored for the high volume of admissions in a large jail, this module provides a detailed check list of tools to manage inmate release on the assigned or scheduled date.

Automated Counts – Counts functionality includes the ability to capture the jail or prison count at defined periods during the day; submits counts from living units as well as internal locations within the jail.

Transportation – Facilitates the transportation of inmates between jails or facilities for events such as court appearances and medical treatments, helping simplify the scheduling of inmate movements, and reduce staff burden.

Offender Issues – Allows institutions to manage grievances at the inmate-specific level, to track staff members involved with filed grievances, create grievance records and all subsequent grievance transaction records.